Question 1

What is a salon booking system?

Accepted Answer

A salon booking system lets your clients book appointments online, anytime. They choose a service, pick a time, and confirm, all without calling or messaging. You manage everything from a simple dashboard.

Question 2

Can clients book online 24/7?

Accepted Answer

Yes. Your booking system is always open, even when your salon is closed. Clients can book at midnight, on the bus, or during their lunch break. No missed calls, no back-and-forth.

Question 3

Do you charge commission on appointments?

Accepted Answer

No. Zero commission. You pay a flat £40/month and keep 100% of what you earn from every booking. No hidden fees, no percentage taken from your appointments.

Question 4

Can I have my own salon website with booking?

Accepted Answer

Yes, that is exactly what Salonoptima provides. You get a professionally designed website for your salon with a built-in booking system. We build it for you, ready in 7 days.

Question 5

What happens after the 3 month free trial?

Accepted Answer

In month 3, you decide. If it works for your salon, you continue at £40/month. If not, you walk away. No penalty, no pressure.

Question 6

Can I use my booking link on Instagram and Google Business Profile?

Accepted Answer

Yes. You can share your booking link anywhere, Instagram bio, Google Business Profile, Facebook, business cards, email signatures. Clients click and book direct, no marketplace in between.

Question 7

Can I keep my existing domain?

Accepted Answer

Yes. If you already have a domain name, we can build your new site on it. If you do not have one, we can help you set one up.

Question 8

Do I need technical skills to get started?

Accepted Answer

Not at all. You tell us about your salon, your services, your team, and we build everything. You do not touch any code, design tools, or website builders.

Question 9

Can I take card payments?

Accepted Answer

The booking system handles appointment scheduling. For card payments, you can use your existing payment provider, whether that is a card terminal in the salon or an online payment link.

Question 10

What makes this different from a marketplace profile?

Accepted Answer

On a marketplace, your salon sits alongside every competitor in your area and clients compare on price. With Salonoptima, you get your own branded website and booking system. Clients come to you, not a marketplace. Your brand, your clients, your reputation.